Who do I complain to?
You need to complain to the firm that sold you the insurance when you make your claim. The firm may have been acting as the representative of another company, which in that case then should make sure you write to them. And also make sure that you say everything why you think you have been mis-sold so then they know everything what you feel which will be an advantage as there will be more chance of the you getting the loan.
If you are not happy with letter the firm set back because the offer of the refund was unfair, and then don’t worry. Write back to them again and making sure you explain your grievances in detail. With a strong demand that you want the matter to be resolved as soon as possible and make sure you put a dead line. Like 14 days.
If it is still not successful after the second letter then get in contact with the financial ombudsman service and complain. You will need to repeat all your reasons on why you’re complaining on a complaint form. For any more information on how claim for your mis-sold PPI then contact claims.com for more information we are here to Claim Back PPI
What is PPI?
PPI is there to help you cover any monthly payments, so like a safety net when you need one. It is a sum of money aid out to fully cover or in some cases cover a percentage of the payments on your mortgages, loans, credit cards. This all helps if you may have financial problems due to unemployment due to illness or accidents.
PPI is good money for lenders, netting some high street banks up to £250 million a year, up to 12 million PPI policies are in circulation, with the market worth around £3.8 billion a year.
Loan Protection insurance or accident, sickness unemployment cover. This policy should usually cover 12 months, although in some circumstances 24 month could be covered. On the other hand every PPI policy is different they all have there own terms.